Fiducia MGA have appointed independent claims management consultants W K Webster & Co Ltd & their subsidiary ITAL to oversee and manage all Cargo & Freight liability claims.

It is important that the Assured notify W K Webster & Co Ltd of a loss as soon as possible.

Our policy schedule contains valuable information about which documents to provide and holding carriers responsible within a required period.

Notifying a CARGO loss

Please notify W K Webster & Co Ltd of the claim using one of the following options:

or:

  • Contact: Tom Perkins
  • Email: tperkins@wkwebster.com
  • Telephone Number: 0208 269 7558
  • Mobile: 0771 232 2270 (out of hours)

Please provide the following information:

  • Contact Details - Your name, company name, address, email & telephone number.
  • Cargo Location - Full name, address of the location, full name & contact of the relevant person(s) at the cargo location site and policy number.
  • Cargo Details - Description of cargo, description of loss, estimated value of loss, have carriers been held liable?

 

NOTE:
On receipt of your notification W K Webster & Co Ltd will contact you and advise whether a survey will be necessary together with what further information and documentation is required to process your claim. If a survey is necessary, they will make arrangements for the same through a local agent/surveyor.

Notifying a Freight Liability loss

Please notify ITAL – International Transit and Liability of the claim using one of the following options:

or:

  • Contact: Michael Raulinaitis
  • Email: mraulinaitis@italuk.com
  • Telephone Number: 0208 269 7651
  • Mobile: 0776 415 7252 (out of hours)

 
Please provide the following information:

  • Contact Details – Your name, company name, address, email & telephone number.
  • Cargo Location – Full name, address of the location, full name & contact of the relevant person(s) at the cargo location site and policy number.
  • Cargo Details – Description of cargo, description of loss, estimated value of loss.

 

NOTE:
On receipt of your notification ITAL will contact you and advise whether a survey will be necessary together with what further information and documentation is required to process your claim. If a survey is necessary, they will make arrangements for the same through a local agent/surveyor.

Copyright © 2017 Fiducia MGA. All rights reserved. Fiducia and Fiducia MGA are trading names of The Fiducia MGA Company Limited which is an appointed representative of Ambant Underwriting Services Limited (for general insurance intermediary business), a company authorised and regulated by the Financial Conduct Authority under registration number 597301 to carry on insurance mediation activities