Another year of growth however service remains at its heart for Fiducia
2022 was another year of growth and success for Fiducia, our broker partners and their clients.
Despite some of the toughest economic conditions businesses across the UK and Europe have experienced in the past four decades, Fiducia has continued to focus on sensible and sustainable growth alongside our determination to enhance the services we provide to our brokers. We have also worked hard to collaborate with brokers to ensure our products match the changing needs of clients in the current operating climate.
In October we gained approval to underwrite in the European Union. The Fiducia Europe Cell obtained full permission from the Malta Financial Services Authority (MFSA), to create the new facility which will allow the company to offer products within the single market.
The authorisation has allowed Fiducia to seek new broker partners in Ireland in the first stage of a managed expansion of its operations into the EU. Brokers are now able to access a Fiducia facility for its successful and established cargo product, which is supported by capacity from Dublin-based Allied World (AWAC).
Service has always been at the heart of Fiducia’s culture and as we have grown the number of brokers who are now partnering with us, we have invested in our staff and infrastructure to ensure that our quality of service remains to the fore.
As part of those efforts in 2022 we appointed Tom Durant, Jaymar Arante, and Heather Neil, to create a new team. This has been created to support the underwriting operations across all classes of business and will be part of the processes around the development of products and wordings as Fiducia continues to expand its capacity and its product areas in response to ongoing demand from broker partners.
In addition, we also appointed Amanda McGarry to build on our strong relationships with brokers across the UK. Amanda has been recruited specifically to enhance the company’s engagement with broker partners.
Despite the economic challenges Fiducia continues to thrive and that success is built on our determination to deliver the products brokers’ clients demand in the way in which they require them, quality capacity and all backed by our market-leading service levels, and a ‘can do’ approach to risks.