Important information for those Clients within the Transportation Industry
In view of the current situation surrounding COVID-19/Coronavirus the transportation industry may be experiencing issues in obtaining Proof of Delivery (POD), as receiving customers may be opposed to signing documents due to fear of contracting and/or spreading the virus
In conjunction with our claim’s administrators, WK Webster/ITAL, we are recommending to our Policyholders that in the absence of a POD signature one of the following alternative actions are taken to confirm the delivery
- The use of e-signatures
- The use of a self-inking stamp pad
- The driver to write on the POD for example “delivered but at point of delivery customer refused to sign due to Covid-19/Coronavirus fears
- The use of photographs taken at collection of the goods and delivery to customer
If there is no POD signature it could allow consignees to claim against carriers for loss/damage they are not responsible for. We believe that there may be some leeway given that this is an unprecedented situation however we feel that our Policyholder/Your clients should try to protect themselves against these claims as best they can.
Our individual email addresses will remain to be the main point of contact for all our brokers as well as our Leeds office land line number, together with mobile numbers, which are both detailed below and we remain at your disposal to deal with any queries regarding your Policy, Renewals and New Business enquiries.
Contact information:-
Engineering
Darren Pass darren@fiduciamga.co.uk 07834154545
Peter Milner peter@fiduciamga.co.uk 07850058063
Chris Rooke chris@fiduciamga.co.uk
Marine Cargo and Freight
Angela McCluskie angela@fiduciamga.co.uk 07590840098
David Heeney david@fiduciamga.co.uk 07590840416
Lance Carter lance@fiduciamga.co.uk
Jim Moore jim@fiduciamga.co.uk 07510594151
Mark Kraushar mark@fiduciamga.co.uk
Marine Trades
Marc Watts marc@fiduciamga.co.uk 07772321209
Bob Watts bob@fiduciamga.co.uk 07939229625
Terrorism
David Heeney david@fiduciamga.co.uk 07590840416
Lance Carter lance@fiduciamga.co.uk
Fine Art and Specie
James Bavin james@fiduciamga.co.uk 07715547502
Marketing – TOBA Facilitation
Chris Hutchinson chrish@fiduciamga.co.uk
C.O.O. – Patricia Dickinson pat@fiduciamga.co.uk 07808330650
C.E.O. – Gerry Sheehy gerry@fiduciamga.co.uk 07541240023